ATTENTION: To receive your photos, access the "My Purchases" section on our website and be sure to upload a selfie without glasses with good definition and lighting and without other people in the photo, for the package to be effective.

PHOTO DELIVERY: Access the "My Purchases" section on our website and download your photos. You will also be notified to your registered email address, when your photos are available for download.

ATTENTION: To receive your photos, access the 'My Purchases' section on our website and make sure you upload a selfie without glasses with good definition and lighting and without other people in the photo, for the package to be effective.

PHOTO DELIVERY: Go to the 'My Purchases' section of our website and download your photos and you will also be notified at your registered email address when your photos are available for download.

NOTE: The minimum number of photos guaranteed in the package is 10 photos per athlete (including route and arrival) - After uploading the selfie, the package becomes personal and non-transferable.- If you find your photos among the unidentified files, you must contact [email protected], stating the code of the photo (s) (located below the photo) within 7 days after the event for your order to be reprocessed.

NOTE: The minimum amount of photos guaranteed in the package is 10 photos per athlete (including route and finish) - After uploading the selfie, the package becomes personal and non-transferable - If you find your photos among the unidentified files, you must contact [email protected], informing the code of the photo (s) (located below the photo) within 7 days after the event for your order to be reprocessed.

Cancellation and Refund Policy:

If you want to cancel the order, the request must be made up to 3 days before the event via email [email protected]. There will be no cancellations after this period

If you don't have the minimum number of 5 photos offered, you must request a refund within 30 days of the event via [email protected]. Refund requests will not be accepted after this period

Refunds and cancellations will be made within 30 days of the request using the payment method used in the order.

Cancellation and refund policy:

If you wish to cancel your order, the request must be made up to 3 days before the event via email [email protected]. There will be no cancellations after this period.

If you do not have the minimum amount of 5 photos offered, you must request a refund within 30 days of the event via [email protected]. No refund requests will be accepted after this period.

Refunds and cancellations will be made within 30 days of the request using the payment method used in the order.